Frequently Asked Questions (FAQ)

Home » Frequently Asked Questions (FAQ)

Below you can find frequently asked questions and answers regarding our services: Fiber Laser Cutting, CNC Bending, Welded Part Manufacturing, Electrostatic Powder Coating, Packaging & Assembly, and Industrial Design.

For any other inquiries, you can contact us via info@etalazer.com, our contact form, or by phone at

+90 212 605 08 00.

What materials do you offer laser cutting for?

We provide high-precision laser cutting services for stainless steel, aluminum, mild steel, galvanized sheet, and various other metals.

What is the maximum thickness of materials you can cut?

Depending on the material type, we can perform high-precision laser cutting up to 15 mm for stainless steel, 10 mm for aluminum, and 25 mm for mild steel.

What is the minimum order quantity (MOQ)?

Depending on the project and part specifications, our minimum order quantity usually starts from 1 piece. For mass production requests, we provide special pricing.

Do you only provide laser cutting, or do you also include assembly/welding services?

In addition to laser cutting, we also offer CNC bending, welded manufacturing, assembly, and powder coating services. This allows us to deliver your projects as a complete, turnkey solution.

Do I need to provide a CAD drawing file?

Yes, to ensure the most accurate and efficient laser cutting process, we recommend providing CAD files (such as DXF, DWG, etc.). If you don’t have a drawing, we can also provide engineering and technical design support.

What is the production and delivery time?

Production and delivery times may vary depending on the order quantity and material type. Typically, small to medium-sized orders are completed within 3–7 business days. For urgent requests, we also offer priority production.

Do you ship outside of Turkey?

Yes, we provide international shipping. We also support you with logistics and transportation to ensure your products are delivered safely and on time.

Can I bring my own material and have it processed by you?

Yes, you can provide your own material and have it processed in our facility. However, we first check the material’s suitability and compliance with quality standards before starting production.

Which welding methods do you use in welded manufacturing?

In our welded manufacturing processes, we use modern methods such as TIG welding, MIG/MAG welding, Argon welding, and laser welding. The most suitable welding technique is applied based on the material type and project requirements.

Do you perform surface preparation before powder coating?

Yes, we clean and prepare surfaces before electrostatic powder coating to ensure they are smooth and ready for painting. This results in a more durable and aesthetically pleasing finish.

How can I get a price quote?

You can send an email with technical drawings and material information to info@etalazer.com or lazer@etalazer.com, or use the Request a Quote form on our website. We will provide the most suitable and prompt quotation based on your project details.

What are the payment terms?

Payment terms may vary depending on the project and order size. Typically, we work with partial advance payment + remaining balance upon delivery. Detailed payment conditions are specified individually during the quotation process.

Do you provide after-sales service?

Yes, we provide support even after the installation and delivery of our products. For any issues or additional requests, you can contact our technical team and receive the necessary guidance.

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